Exchange Server 2003的MasSync.dll  ID:1000 与W3SVC ID:1011错误解决办法

【问题描述】

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Exchange Server 2003 SP2的服务器。经常出现OWA打不开的情况。经过检查发现ExchangeApplicationPool的应用程序池当时是停用的,能过分析事件日志发现主要是出现以下两个错误日志:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date:  2013-9-18
Time:  16:33:55
User:  N/A
Computer: server
Description:
Faulting application w3wp.exe, version 6.0.3790.3959, faulting module MasSync.dll, version 6.5.7638.1, fault address 0x00063f63.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1011
Date:  2013-9-20
Time:  11:25:23
User:  N/A
Computer: server
Description:
A process serving application pool 'ExchangeApplicationPool' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '236'. The data field contains the error number.

 

【解决方法】

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通过KB957191的索取补丁的链接来下载补丁,并在服务器上安装补丁,建议安装前先停止IIS admin服务,或是安装补丁后手动重启服务器。

http://support.microsoft.com/kb/957191/en-us

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