This article describes how to log on to the system mailbox on a Microsoft Exchange 2000 Server computer.
To Activate the System Mailbox
1. |
Start Exchange System Manager, and browse to the Mailbox container, which is usually located in the following hierarchy:
Organization\Administrative Groups\Sitename\Servers\Servername\First Storage Group\Mailbox Store\Mailbox |
2. |
Look for a mailbox with a display name similar to the following:
SystemMailbox{GUID Number} |
3. |
Start Active Directory Users and Computers. |
4. |
On the View menu, click Advanced Features. |
5. |
Make sure you are connected to the domain in which Exchange 2000 is installed. |
6. |
Browse to the <domain>\Microsoft Exchange System Objects container. |
7. |
Find the user with the same name as the mailbox mentioned above. The account should be disabled by default. |
8. |
Enable this account. |
9. |
Right-click the SystemMailbox{GUID Number} entry, and click Properties. On the Exchange Advanced tab, click to clear the Hide from Exchange Address check box. |
10. |
Click mailbox rights and make sure that the adminstrator has full mailbox access to the mailbox. |
11. |
Click OK to close the properties dialog. |
12. |
Open the properties on the system mailbox to confirm that the fields on the Exchange General tab have been populated. |
Logging On with MDBVu32
After you have activated the account, you can use any client to log on to the mailbox. However, you should use a non-invasive tool such as MDBVu32. Note that MDBVu32 requires that a client be installed locally.
1. |
With MDBVu32, select the option for MAPI_EXPLICIT_PROFILE. |
2. |
Create a profile for the system mailbox, specifying the correct Exchange 2000 server in the complete display name of the system mailbox. |
3. |
After you are logged on, click Open Message Store from the MDB menu. |
4. |
Select the mailbox store. |
5. |
From the MDB menu, click Open Root Folder. |
After you open the root folder, you can browse the contents of the system mailbox.
Note that this should only be done in a supervised situation upon recommendation of Microsoft Product Support Services (PSS). Altering items in the system mailbox may cause detrimental effects to the stability of the Exchange 2000 environment.