|
| The web navigator retrieval process is not running - IBM SOLUTION!! |
|
aku1 发表于 2006-9-7 9:35:36 |
Problem
You receive the following error while running a Notes client:
"The Web Navigator retrieval process is not running."
This has been observed under various conditions:
When clicking on a URL hotspot.
When pasting information from a web page into a Rich Text field.
When attempting to open certain mail memo's from the internet.
In some cases, one of the following errors may also occur:
"File does not exist"
"Could not find any Web Navigator template"
"Cannot open the Web Navigator database"
Cause
Solution
This issue was reported to Quality Engineering and was addressed in Notes 6.0.
The "File does not exist" error occurs if the current Location document does not contain an entry for the Web Navigator database setting. This setting is found under the Location document tabs -> Advanced -> Web Retriever. To avoid the error, edit the Location document and specify a database name. The default setting is PerWeb.NSF. The Notes client creates this entry automatically.
The error "Could not find any Web Navigator template" occurs when the necessary template PerWeb.NTF is not found in the Notes data directory. Either correct the data directory location in the User Preferences or copy the template from another Notes client.
The error "The Web Navigator retrieval process is not running" is relative to the Location document "Internet browser" and "Retrieve/open pages" settings.
If the browser is set to "Notes" or "Notes with Internet Explorer":
If "Retrieve/open pages" is set to "work off-line," then reset it to "from Notes workstation" or "from InterNotes server."
If "Retrieve/open pages" is set or reset to "From InterNotes Server," be sure the InterNotes server entry on the Servers tab is set correctly.
If the browser is set to "Netscape Navigator" or "Microsoft Internet Explorer":
Temporarily set the field to "Notes."
Set "Retrieve/open pages" to "from Notes workstation."
Set the browser field back to "Netscape Navigator" or "Microsoft Internet Explorer" as desired.
|
| 阅读全文 | 回复(0) | 引用通告 | 编辑 |
发表评论：
|
