Google 广告系统工程师在黄峥Google 黑板报 发表的文章“为人民服务” 才能基业长青 提到了关于Google 对用户第一原则的坚持。其中引用的《基业常青》的文字值得回味:
“Putting profits after people and products was magical at Ford” - Donald Petersen, Former CEO, Ford (“把用户和产品放在利润之前是奇迹性的” -- 福特汽车公司前首席执行官, Donald Petersen)
“We try never to forget that medicine is for the people. It is not for the profits. The profits follow, and if we have remembered that, they have never failed to appear.” -- George W. Merck, Merck & Company (”我们绝对不要忘记,药品是为人类造福的,并非为了利润。只要我们牢记这点,利益会随之而来,而且从来如此” -- 美国默沙东制药公司前总裁 George W. Merck)
黄峥说的没错“任何能够基业常青的公司的成功都源自于对这条简单原则的坚持。”